A new ecobee thermostat can be installed at no cost to you.
A new ecobee thermostat can be installed at no cost to you.
If recommended by an energy professional, the following items may be installed at no cost to you.
This is a voluntary pilot program funded by the Department of Energy and other partners to enhance the grid by working with customers and building owners to reduce energy usage during peak grid events. Participants can receive equipment and/or energy advisory services at no cost. Participants can also receive financial incentives.
The pilot program continues until January 2028, at which time the customer agreement and incentives will end. The customer will retain the equipment. Avista and their partners will reevaluate at that time.
No, only equipment provided as part of the program may participate.
During periods of high demand on the system, we may call a Flex Event. During a Flex Event your thermostat face will turn Green and may be adjusted 1-4 degrees and if applicable, your battery may be dispatched to send power to the grid.
Avista may call a Flex Event up to fifty (50) times per year. Avista may call no more than two (2) Flex events per day. Each Flex Event counts toward the fifty (50) Flex Event-per-year maximum even if two (2) Flex Events occur in the same 24-hour period. Flex events may last between two and six (2-6) hours.
Residential customers can manually adjust their thermostat during a Flex event to opt out. Please note, opting out three or more times results in ineligibility for the annual performance reward.